Faq’s – AceManagement

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Check our FAQs for quick answers to frequently asked questions we receive.

How do I contact for any attendant requirement of Nurse, Aya, Nanny, Babysitter, Governess, and Maid?: You can call or text us on our official Whatsapp on our mobile number: +91 96816 60720 Or you can e-mail us on ace.management@outlook.com. Our office contact no +917595942768.
How many days needed to get a day to day or 24hrs attendant?: As per availability normally it takes 1 to 5 days, or sometimes more to get an attendant.
Should I have to pay any advance for booking an attendant?: You have to pay an advance of 1,000.00 INR for pre-booking of an attendant of 24hrs duty, for confirmation, which amount will be adjusted at the time of our billing.

Do I have to pay any charges for cancelling my booking of attendant?: Yes. You have to pay 1,000.00 INR to our office as per our cancellation policy, if any booking is paid in advance, then the mentioned amount will be deducted from the advance payment, if the scheduled booking is cancelled at last minute(within 12 or 24hrs).
What do I do if I not get the attendant on the scheduled date after making the advance payment?: You have to wait for some more days like 3 to 5 days to get an attendant, otherwise the advance payment will be fully refunded to your bank account on the fifth day.
What are the things do needed to mention while contacting the agency for first time for an Aya or Nurse attendant requirement?: You have to mention about the patient’s illness conditions, and all the technical parts to handle at work, as like, oxygen, nebulizer, Ryle’s tube, catheter, saline, etc.

What are the things do needed to mention while contacting the agency for first time for a Maid attendant requirement?: You have to mention about consisting of how many rooms, a house or flat premises, no. of family members, cooking is included or not, pets in your family or not, etc.
What are the things do needed to mention while contacting the agency for first time for a Babysitter/Nanny/Governess attendant requirement?: You have to mention the age of your child, languages to speak to the child, any cleaning of clothes of the child, food to make the child eat, etc.
Do I have to mention about the type of manpower I require or anyone can do any kind of work?: No. One attendant cannot do all type of work. Maid will work for household chores (with or without cooking), Babysitter will work for the child only, Aya will work for patient care only.

Where will be all the communication and updates I will be getting?: All our office communication and updates will be on our Whatsapp number +919681660720.
How do I make payments to the agency?: We accept all the payments online via payment modes of by NEFT, IMPS, PayTM & GPay and all other online payments platforms. Cash payment also is accepted in some cases upon consideration.
Can I make any payments to the attendant directly to her bank account or by cash or any of her relative?: No. Any such payments will be mentioned as void or null, if the payment is not made to the agency.

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